Hearsay

How to review, annotate, and produce data from a completed collection.

Reviewing & Producing Data

Navigate the Case Data page to find and review all collected evidence — messages, emails, files, call logs, and more.

How to review collected data

How to search for specific words or phrases within a single conversation using the keyword search bar in Case Data.

How to search within a conversation

How to review text messages, WhatsApp, photos, videos, and voicemails in Case Data.

How to review phone data

How to review uploaded files in Case Data — browse documents, images, audio recordings, and videos, filter by type, tag files, and download.

How to review uploaded files

How to review collected call logs in Case Data

How to review call logs

How to use the review toolbar and View Settings in Case Data — jump to date, translate messages, update participant names, enable gap analysis, and more.

How to use review tools

Step-by-step guide for reviewing emails collected through the Hearsay Legal Data Collector.

How to review collected emails

Step-by-step guide for reviewing uploaded Facebook, Instagram, and Threads direct messages in the Hearsay web portal.

How to review social media messages

How to search across all data sources in a case using Text and Bulk search modes.

How to use Case Search

How to translate non-English messages into English using the Translate toolbar in the conversation view.

How to translate messages

How to review collected financial records in Case Data

How to review financial data

Why a case can show no data after the custodian completes a backup, and how to get the collected data shared.

What to check when a case shows no data

How to review conversations and data uploaded to your case.

Reviewing Data

How to view and delete tags on a case from Case Settings in Hearsay.

How to manage tags

How to compare two or more conversations side by side using the Conversation Comparison tool.

How to compare conversations

How to tag messages, emails, and files during review to organize evidence for searches, exports, and reports.

How to tag messages

How to leave comments on conversations, email threads, and individual messages during review.

How to add comments

How to create tags in Hearsay from Case Settings or while reviewing data in Case Data.

How to create tags

How to use annotation tools for case review and analysis.

Annotating Data

Step-by-step guide for exporting collected data from your case — text messages, social media messages, and emails — as PDF, DOC, CSV, TXT, RSMF, or EML files.

How to export data

How to generate, download, and verify authenticity certificates for completed phone collections in Hearsay, including data integrity verification, chain of custody, and collection method statements.

How to create a phone authenticity certificate

How to generate exports and reports from reviewed conversations.

Producing Data

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