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How do I compare conversations in Case Data?

Compare two or more conversations side by side to cross-reference timelines and review evidence.

This article is for account holders signed in at portal.usehearsay.com.

Compare two or more conversations side by side to line up timelines or check the same period across sources.

Open the comparison tool

View Settings with Compare with another conversation

Open a conversation in Case Data, click the gear icon for View Settings, and select Compare with another conversation.

Select a conversation to compare

Compare with list of conversations

Search or scroll the list from the same data source and click a conversation.

Review the comparison

Conversation Comparison view

Both conversations appear in columns on one timeline; scroll to move through both at once.

Start Date and End Date filters

Set a Start Date and End Date and click Apply to narrow the period. Filters has more options.

Add more conversations

Add conversation menu with messaging sources

Click + Add conversation and pick a source (iMessage/SMS, WhatsApp, Email, Facebook) to browse its conversations.

Comparison with three conversations

Each conversation gets its own column and color.

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