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What to do if connecting your work email asks for admin approval

Why a work email account asks for administrator approval during an email collection, and what to do.

If you are connecting a work email account and see a message that administrator approval is required, this article explains what it means and what to do.


Why this happens

Many employers restrict which services can connect to a work email account. When that is the case, connecting your account to Hearsay requires an approval from your organization’s IT administrator.


What to do

If you are unable to connect, let the account holder that requested your data know. If you are the account holder, contact [email protected] for additional assistance.


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