Complete a data collection using the Hearsay Upload Portal. Enter your extraction code, review what data has been requested, and complete each item step by step.

There are two ways to access the Upload Portal.

Click the link in the invitation email you received, or go directly to upload.usehearsay.com and enter the extraction code provided by your legal team.

Open the case in your Hearsay account, go to the Collection Requests tab, and click the Portal button next to the custodian's request.

The first time you open the portal, a walkthrough modal explains how the process work. Click Get started to begin.

You'll see a numbered checklist of every data source requested for the extraction code. Social Media and Cell Phone collections require a computer to complete.

The header shows your current source with a counter and a dropdown you can use to jump to any step. Use Skip source to move past a step you want to come back to later. Once you complete or add data to a source, the header button changes to Next source. Click Start to begin with the first source.

Select your email provider (Gmail, Outlook, Yahoo Mail, iCloud Mail, or Other Email) and sign in to connect your account. You can then search for specific emails or import in bulk.

For detailed instructions, see How do I complete an email collection?

Click Connect Bank Account to securely link your bank through Plaid. Plaid typically provides up to two years of transaction history and statements. If you need older records, download PDF statements from your bank and upload them in the Files step.

For detailed instructions, see How do I collect financial records?

Upload any documents your legal team requested. If your team listed specific files, you see a checklist where you can attach files to each item. You can also drop files that are not on the checklist.

For detailed instructions, see How do I upload files?

Select your AI platform (Claude, ChatGPT, or Gemini), export your chat history from that provider, and upload the .zip file.

For detailed instructions, see How do I upload ChatGPT chat history?, How do I upload Claude chat history?, or How do I upload Gemini chat history?

Select a platform (Facebook, Instagram, Threads, or LinkedIn), request a data export from that platform, then download and upload the file using the Hearsay Extractor desktop app. The upload step requires a Mac or Windows computer.

For detailed instructions, see How do I collect social media data?

Cell phone collection requires a Mac or Windows computer and takes about an hour. The portal walks you through choosing your device, checking storage, and downloading the Hearsay Extractor.

Click Start Cell Phone Collection on the Cell Phone Data card. Follow the instructions to complete the phone collection. For detailed step-by-step guidance, see How to run an iPhone backup or How to run an Android backup.

When all data sources are complete, the portal confirms your collection is finished. You can return to any step at any time by clicking the step dropdown in the header.