Skip to main content

How do I compare conversations?

Compare two or more conversations side by side to cross-reference timelines and review evidence.

Compare two or more conversations side by side to cross-reference timelines, identify overlapping messages, or review evidence across data sources.

Open the comparison tool

Open a conversation in Case Data and click the View Settings menu in the toolbar.

View Settings menu with Compare option

Select Compare with another conversation at the bottom of the menu.

Select a conversation to compare

A searchable list of conversations from the current data source appears.

Conversation picker showing available conversations

Each conversation shows its message count. Click a conversation to add it to the comparison.

Review the comparison

The Conversation Comparison view displays both conversations in parallel columns with synchronized timestamps.

Scroll to review messages across both timelines.

Filter by date range

Use the Start Date and End Date fields to narrow the comparison to a specific date range.

Date range fields in the comparison view

Click Filters for additional filtering options.

Add more conversations

Click + Add conversation to compare additional conversations.

Add conversation panel with source options

Select a messaging source, such as iMessage/SMS, WhatsApp, Email, or Facebook, to browse conversations from that source. The comparison updates to show all selected conversations.

Updated comparison view with multiple conversations

Use the date range and filter controls to focus on the messages relevant to your review.

Did this answer your question?