This article walks you through changing a team member's role in your organization's Hearsay account.
To remove a user entirely, see How to delete a user.
Step 1: Click Edit
From the Team tab, make sure the Members tab is selected. Find the user and click Edit.
Step 2: Select a new role
Use the Role dropdown to switch between Admin and Member.
Member: Can access cases and collaborate with the team.
Admin: Can manage team members and organization settings.
Step 3: Save
Click Save to apply the role change.
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