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How do I authenticate an Outlook account?

Sign in to your Outlook account through the Upload Portal so your emails can be collected.

Authenticating your Outlook account connects it to the Upload Portal so you can search for and import emails. This process does not require a computer and can be completed on a phone.

Step 1: Select Outlook in the Upload Portal

Email provider selection with Outlook highlighted

On the Emails step in the Upload Portal, select Outlook (Microsoft, Hotmail).

Step 2: Sign in with Microsoft

Microsoft sign-in screen

Enter your email address on the Microsoft sign-in screen and click Next.

Step 3: Click Accept

Microsoft permissions screen with Accept button

Click Accept to grant the Upload Portal access to your email.

Start importing emails

After authenticating, the portal confirms your account is connected and presents two collection methods: search for individual emails or import in bulk.

Email workspace showing Find emails and Bulk import tabs

Continue with How do I complete an email collection? for instructions on searching for and importing your emails.

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