The Plaid integration lets you collect bank account and financial data from custodians. Once enabled, Bank Records appears as a data source when creating collection requests. This feature is currently available for US-based organizations only.
Step 1: Open Integrations
Click Integrations in the left sidebar.
Step 2: Select Additional data integrations
Select the Additional data integrations tab.
Step 3: Find the Plaid card
Find the Plaid card.
You can also see the Plaid status on the Organization tab in Settings, under the Financial Data (Plaid) panel.
Step 4: Click Enable Plaid
On the Plaid card, click Enable Plaid.
Step 5: Enter your company details
In the Enable Plaid modal, enter your company details to activate financial data collection.
Step 6: Confirm the attestation
Check the attestation box to confirm your information is accurate and agree to Plaid's terms.
Step 7: Submit the application
Click Submit Application.
Wait for activation
Activation may take up to 72 hours. When activation is complete, the Plaid card shows an Active badge and the Organization tab shows a green Plaid enabled status. Bank Records can then be included as a data source when creating collection requests.
Next steps
Once Plaid is active, custodians can share bank records through the Upload Portal. See How do I collect financial records?.