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Can I save the extraction backup somewhere other than my computer?

Choose an external drive as the backup destination during extraction setup.

Choose an alternate save location for your extraction backup during setup. You can save the backup to an external drive instead of your computer's internal storage if your computer does not have enough space.

Step 1: Click Browse

Step 1: Click Browse

During extraction setup, click the Browse button to choose where the extraction backup is saved.

Step 2: Select the Drive

Step 2: Select the Drive

Select the folder or external drive where you want to save the backup, then click Open. If using an external drive, an external SSD is recommended for best performance. Flash or thumb drives are supported but tend to be slower and more prone to errors.

For troubleshooting help, see 15331428-how-to-prepare-for-a-phone-collection.

Step 3: Start Backup

Step 3: Start Backup

Once you have selected a location with enough available storage, click Start Backup to begin the extraction.

Next steps

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