This article is for whoever is running the phone collection using the Hearsay Extractor.
Use the Find Existing Backup option to open a phone backup that was completed on a different computer or moved to an external drive, so you can continue uploading messages without running a new collection.
Step 1: Open the Hearsay Extractor
On the Extractor home screen, click Find Existing Backup. This opens the window to locate your saved backup.
Step 2: Click Browse to select the backup location
In the pop-up window, click Browse next to Select backup location to open your file browser.
Step 3: Locate the backup folder
Navigate to the folder containing your completed backup. If it's on an external drive, select that drive from the sidebar, choose the correct folder, and click Open.
Step 4: Click Connect
The Extractor will display any available devices found in that backup folder. Click Connect and then Continue to sync it.
Step 5: Click Share New Conversations
Once the device connects, click Share New Conversations to upload messages.