The Collection Requests page inside a case shows every request and each data source's progress. From here you order equipment, request assistance, upload data yourself, and lock a collection when it is done.

Open the case and click Collection Requests in the left sidebar. Each request has its own tab.

The header shows the custodian, the extraction code, and the request status. Remind re-sends the custodian their code and portal link, Edit opens the extraction code settings, and View Data opens anything collected so far. Requests sent to opposing counsel show OC badges instead; see How do I send a collection request to opposing counsel?.

One row per data source with its status, size, and completion date. View opens collected data in Case Data. + Add adds a source that was not in the original request.

Click Upload Data to Case to add files or a folder yourself.

Click Equipment, choose what you need, enter the shipping address, and click Submit Order.

Click Assistance to request a managed collection with a Hearsay specialist. Enter the custodian's details and click Request Assistance.

Click Lock Collection to stop the custodian from submitting more data.

Completed phone collections list a certificate under Authenticity Certificates. See How to create a phone authenticity certificate from Collection Requests or Case Exports.

Click + New Request, pick a template or Continue without template, and complete the wizard.

Delete Collection Request is available until data has been collected or the request is locked.