Skip to main content

How to export data

Export phone, email, social media, financial, and file data from a case as PDF, CSV, or other formats.

Export collected data from a case. The export workflow follows the same steps for all data types: open Case Exports, select your data sources, choose what to include, and download the files.

Open Case Exports

Click Case Exports in the left sidebar from any page within a case.

Case Exports page in the left sidebar

You can also access exports from the review toolbar: click Tools, then Advanced Export.

Start a new export

Click + New Export to open the export form. If you have previously exported data for this case, existing exports appear in the Export History table.

New Export button and Export History table

Select data sources

The left panel lists all available data sources for the case. Check the sources you want to include in this export, or click Select All. Click a source to configure its export settings.

Data source selection panel with checkboxes for each source

Phone

Select the phone data source to export text messages, including iMessage, SMS, and WhatsApp conversations.

Phone export source configuration

Available formats: PDF (formatted conversation export with metadata, timestamps, and optional images), DOC (Word document), CSV (spreadsheet-compatible data export), TXT (plain text), and RSMF (Relativity Short Message Format for eDiscovery platforms).

By Conversation: Select individual conversations or click Select all to include every conversation. Use the search bar to find conversations by contact name. The Hide exported checkbox filters out conversations you have already exported.

By Conversation tab showing conversation list with search and Select all

By Tag: Click the By Tag tab to export only messages you have tagged during review. Select the tags to include. Use Context Window (Message Padding) to add messages before and after each tagged message for context. Set to 0 for tagged messages only.

By Tag tab showing tag selection and Context Window setting

Email

Select the email data source to export collected emails from Gmail, Outlook, or Yahoo accounts.

Email export source configuration

Available formats: PDF (exports email threads as formatted PDF documents) and EML (exports emails in their original format, compatible with email clients like Outlook).

By Thread: Select individual email threads or check Select all to include every thread. Threads not previously exported are labeled Not Exported. Use the search bar to find specific threads.

By Tag: Click the By Tag tab to export only emails that have been tagged during review.

Social media

Select the social media data source to export direct messages from Facebook, Instagram, or Threads.

Social media export source configuration

Available formats: PDF, DOC, CSV, TXT, RSMF. Selection: By Conversation or By Tag, with the same options as phone exports.

Financial

Select a financial institution under FINANCIAL in the source list to export collected bank records and transaction history.

Financial source selected with the By Account tab and export settings

Selecting a financial institution opens two tabs. By Account lists the institution's accounts with a checkbox for each and a Select all option at the top. Each row shows the account name, transaction count, account type (Bank, Credit Card, or Investment), and balance. By Tag lists the case's tags with a Select all option, the same as other data sources.

Financial source with the By Tag tab

EXPORT SETTINGS on the right offers Export format (PDF or CSV; CSV is selected by default) and a Date range with presets 1Y, YTD, 2Y, 5Y, All and custom from/to date fields.

You can select multiple institutions in one export. The source list shows "CSV · All N accounts selected" under each selected institution.

Documents

Select the Files data source to export collected documents, audio files, and other uploaded files. Use the By File tab to select individual files, or the By Tag tab to export only tagged files. Use the search bar to find files by name.

Documents export source configuration

Configure export settings

For each selected source, choose the export format, select the conversations or files to include, and set any date range or chunking options. You can select multiple sources, and each source is configured independently. When all sources are ready, click Review & Export.

Export settings panel for a selected source

Review and export

The Review & Export screen shows a summary of your selections.

Review and Export screen with export summary

The summary includes the Export File Prefix (a custom name to identify this export), the selected Sources (with data source, item count, and format for each), a Download All Attachments option (downloads each conversation's attachments as a separate zip file), and an optional Send a Copy field (enter one or more email addresses to automatically send the export file when processing is complete).

Click Create Export to start processing.

Download or share

Track progress on the Case Exports page. The status shows the percentage complete, and you receive an email notification when the export is ready.

Export progress bar showing percentage complete

Click Download to save the files to your computer. If exporting multiple items, they are bundled in a ZIP file.

Download button on a completed export

To share with someone else, click Share, enter the recipient's email address, and click Send.

Share dialog with email address field and Send button

Advanced settings

Advanced PDF settings

When exporting as PDF, toggle these options to control what appears in the output.

Advanced PDF settings toggles

The available toggles are: Phone numbers (show or hide participant phone numbers next to names), Include comments (include reviewer comments added during review), Recently deleted (mark messages recovered from the iPhone's Recently Deleted folder), Print images (show or hide message images as thumbnails), Include device logs (add a log report of the extraction as an appendix), Deleted inline (show deleted message gaps within the conversation), Hide video/file links (show or hide clickable cloud icons for media file downloads), Include tags (show tags applied to messages within the export), and Deleted report (generate a separate appendix of all deleted message gaps).

RSMF format

When exporting as RSMF (Relativity Short Message Format), select how you want the files chunked for processing in eDiscovery platforms.

RSMF chunking options

Date range

Use the date range presets (YTD, 1Y, 2Y, 5Y, All) or enter custom start and end dates to export only messages from a specific time period.

Date range presets and custom date fields
Did this answer your question?