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How to set hardware and managed services preferences

Control managed service approvals and hardware ordering budgets for client collections.

Control whether clients can add white-glove managed service and order hardware for their collections.

For an overview of all organization settings, see Overview on Organization Settings.


Finding Hardware and Managed Services preferences

Click Settings in the left panel, select the Organization tab, and scroll down past Client Communication & Support Preferences.


Managed Services

Step 1: Enable managed services

Check Allow my clients to add white-glove managed service to their extractions without approval.

Step 2: Choose a billing method

Select whether to Charge the card on file or Charge the client directly. The setting saves automatically.


Hardware

Step 1: Enable hardware ordering

Check Allow clients to order hardware when required for their extractions.

Step 2: Set a max budget

Enter the max budget without approval amount and click Save.


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