Hearsay

The Hearsay Extractor is a desktop application for Windows and Mac that collects text messages, call logs, photos, and app data from mobile devices. Follow the Windows (PC) section or the Mac section below.

Hearsay Extractor download page with Get started button

Go to <a href="https://portal.usehearsay.com/download" rel="nofollow noopener noreferrer" target="_blank">portal.usehearsay.com/download</a> and click Get started.

Select Windows and click Continue. You need Windows 10 (64-bit) or later.

Windows download step with the download button and installation checklist

Double-click the downloaded file to begin installation. You can open it from your browser's downloads bar or from your Downloads folder.

If Windows SmartScreen appears, click More info, then Run anyway.

When prompted, select Only for me, then click Install.

After the installation finishes, click Finish.

Hearsay Extractor shortcut on the Windows desktop

Click Open Hearsay Extractor on the download page, or double-click Hearsay Extractor on your desktop or in the Start menu. If your browser asks permission to open the app, click Allow.

Computer chooser with Mac selected and the Apple Silicon or Intel choice

Select Mac, then Apple Silicon (M1, M2, M3, M4) or Intel (Macs from before 2021), and click Continue. You need macOS 12 or later.

Click the Apple logo in the top left corner of your screen and select About This Mac.

If the first row says Chip with Apple M1, M2, M3, or M4, choose Apple Silicon. If it says Processor with Intel, choose Intel.

Mac download step with the download button and installation checklist

Click Download for Mac (Apple Silicon) or Download for Mac (Intel). If Safari asks whether to allow downloads, click Allow.

After the download completes, double-click the .dmg file to begin installation.

Drag the Hearsay Extractor icon into your Applications folder. This step is required; the app will not work if you launch it from the download file.

Click Open Hearsay Extractor on the download page, or open your Applications folder and double-click Hearsay Extractor.

If macOS asks for permission, click Open. If your browser asks permission to open the app, click Allow.

Once the Hearsay Extractor is open, you are ready to begin your collection.

<a href="https://help.usehearsay.com/en/articles/15331428">How to prepare your phone and computer for a phone collection</a>

<a href="https://help.usehearsay.com/en/articles/15331460">How to run an iPhone backup</a>

<a href="https://help.usehearsay.com/en/articles/15331459">How to run an Android backup</a>

- <a href="https://help.usehearsay.com/en/articles/15331428">How to prepare your phone and computer for a phone collection</a>
- <a href="https://help.usehearsay.com/en/articles/15331460">How to run an iPhone backup</a>
- <a href="https://help.usehearsay.com/en/articles/15331459">How to run an Android backup</a>

Download and install the Hearsay Extractor desktop app on a Windows PC or Mac, step by step.

How to download and install the Hearsay Extractor

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How to download and install the Hearsay Extractor

Windows (PC)

Step 1: Go to the download page

Step 2: Choose Windows

Step 3: Download the installer

Step 4: Open the downloaded file

Step 5: Complete the installation

Step 6: Open the Hearsay Extractor

Mac

Step 1: Go to the download page

Step 2: Choose Mac and your chip

Not sure which chip your Mac has?

Step 3: Download the installer

Step 4: Open the downloaded file

Step 5: Move to the Applications folder

Step 6: Launch the Hearsay Extractor

Next steps