Hearsay

How to prepare for, complete, and share data from your collection.

Completing a Collection - Old UI

This article explains what you need to get ready for your Hearsay collection, including your phone, computer, cable, and storage space.

How to Prepare for a Collection (Old UI)

This article explains how to download and install the Hearsay Extractor computer application in order to run a collection.

How to download and install the Hearsay Extractor (Old UI)

This article explains how to download your Facebook direct messages from Meta so they can be uploaded through the Hearsay Extractor.

How to download Facebook data for collection (Old UI)

This article explains how to download your Instagram direct messages from Meta so they can be uploaded through the Hearsay Extractor.

How to download Instagram data for collection (Old UI)

Step-by-step guide for generating a 64-digit WhatsApp encryption key required for a WhatsApp Android collection.

How to prepare for an Android WhatsApp collection (Old UI)

How to set up your computer and device before starting a collection.

Preparing for a Collection - Old UI

Step-by-step guide on how to run an iPhone collection.

How to run an iPhone collection (Old UI)

Step-by-step guide on how to run an Android collection.

How to run an Android collection (Old UI)

This article explains how to select an external location (different from your computer’s hard drive) to save the extraction backup.

How to Select an Alternate Save Location for the Extraction Backup

Turn on Developer Mode before starting your collection (and disable AutoBlocker if needed).

How to Turn On Developer Mode (Android) (Old UI)

Turn off Developer Mode after your extraction is complete (and re-enable AutoBlocker if needed).

How to Turn Off Developer Mode (Android)

Step-by-step guide on how to complete an email collection.

How to complete an email collection (Old UI)

How to complete your collection using the Hearsay Extractor.

Running a Collection - Old UI

This article explains how to upload conversations after completing the extraction.

How to upload specific conversations (Old UI)

This article explains how a custodian can complete a Share All after their collection is finished.

How to "Share All" conversations

This article explains how to upload conversations from an existing extraction backup without running a new one. No need to plug in the phone.

How to upload conversations from a previously completed backup (Old UI)

This article explains how to upload Facebook direct message threads from a completed Meta export using the Hearsay Extractor.

How to upload Facebook direct messages (Old UI)

This article explains how to upload Instagram direct message threads from a completed Meta export using the Hearsay Extractor.

How to upload Instagram direct messages (Old UI)

This article explains what happens after you upload conversations through the Hearsay Extractor.

I’ve Uploaded Conversations — Now What? (Old UI)

This article explains how to reshare conversations with your legal team if the upload process failed.

How to reshare conversations (for Pre-defined Search & Share extractions)

How to upload only the data needed for your case.

Uploading Selected Data - Old UI

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